Information submitted
When you send a request, the site may collect your name, phone number, service location, equipment details, and the problem description.
How information is used
Request information is used to evaluate and route the request to independent service providers. A provider may contact you directly. Information may also be used to prevent abuse, maintain records, and improve request quality.
Sharing
Relevant request details may be shared with potential service providers and technical vendors used to operate the site. Information is not represented as anonymous when a callback is requested.
Retention and choices
Operational records may be retained for business, security, and legal purposes. Do not submit sensitive payment, health, identity, or account credentials through the request form.
Service-provider responsibility
Independent providers have their own privacy and recordkeeping practices. Ask the responding provider how it handles your information.